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Services

Smarter outcomes Built by experts

We design, build, and maintain digital systems that power modern businesses. AI amplifies our capabilities; seasoned professionals stand behind every decision.

Services

Service highlights

Selected offerings where senior people and modern technologies make the biggest difference.

Composable, API-first commerce for B2B and B2C. Architectures designed to evolve with the business.

  • Composable commerce
  • Headless
  • Big Commerce
  • Shopify
  • API-first

User-friendly digital services, portals, and self-service solutions that streamline everyday interactions for customers, partners, and employees are essential building blocks of modern digital business.

  • Customer portals
  • Self-Service
  • Digital Services
  • Integrations

We modernise legacy systems incrementally and safely, reducing risk while improving performance, maintainability, and cost efficiency.

  • Legacy modernisation
  • Cloud migration
  • AI-assisted
  • Refactoring
  • Incremental replacement

We provide comprehensive managed services ranging from continuous monitoring and support to ongoing development.

  • Technical Support
  • Cybersecurity
  • Continuous Enhancements
  • Accessibility
  • Iterative Development
Sofokus developers reviewing work together at the office

What our clients say

You hear plenty of horror stories about building online stores, but with Sofokus the project has been genuinely successful and smooth. We have also spent less money than expected.
Collaboration has been smooth from our very first meeting. Sofokus has responded to our needs with sufficient speed and boldly brought forward their own views to achieve the best possible outcome.
These were large and demanding projects in which we had to consider ease of use, a positive member experience, and information security. From the start it was clear to us that we needed a capable partner with whom collaboration runs smoothly and who has experience and expertise in projects like these. Sofokus proved to be exactly that kind of partner.
We demanded a site built to perfection, and that is exactly what we got. The work was done quality first, and the best possible solution was always found for us.
We reached our goal, and the workshops were successful. People got to share their thoughts, and even though there had been previous disappointments, participation was enthusiastic. We got lots of ideas and identified things that were important both strategically and concretely.
The Sofokus team has done a really good job. They are top professionals in their field: they meet deadlines, deliver results and have fun working together.
From our perspective, new digital services and sales channel solutions are essential for success. We believe that collaboration with Sofokus will enable us to build the best possible service offering
Working with Sofokus has been smooth and efficient. Meetings have been well prepared, and we have always been given clear estimates of the time required before the next development phase. This has been particularly important for a small organisation.
The project proceeded as planned, with smooth and open communication. Promises were kept, and the budget remained under control. We are very satisfied.
We sought a partner fluent in both business strategy and coding expertise.
We achieved a lot in a short period of time.
We have high expectations that we'll be able to significantly improve data management and visualisation. We can save a lot of money when outsourcing is no longer necessary.
We now have more flexibility to do everything we want in short term, and are ready to adapt to anything the future brings.

All Services

Strategy to impact

Four connected capabilities across the full digital lifecycle. AI enhances our work. Accountability stays with our people.

Strategy & Advisory

Where to go, and why. Senior guidance from boardroom direction down to the architecture and vendor calls that follow.

Senior, vendor-neutral guidance for the people making the call. We help leadership set direction, sequence the transformation and choose the architecture and partners worth committing to.

  • Digital leadership guidance
  • Transformation planning
  • Roadmapping
  • Vendor selection
  • Architecture decisions

We connect digital decisions to the business behind them, designing the model, the services and the capabilities that make the strategy real, not just slideware.

  • Business modeling
  • Digital strategy design
  • Operating model design
  • Value stream mapping
  • Capability mapping

A clear-eyed view of where your technology should go: cloud direction, platform choices and the build-vs-buy calls, plus the modern engineering and delivery model to get there safely.

  • Technology architecture
  • Cloud transformation
  • Platform selection
  • Build-vs-buy decisions
  • Modern engineering
  • Delivery models

Where data and AI create value for your business, and where they don't yet. We set the strategy, the governance and the responsible-AI guardrails before a line of code is written.

  • Data strategy
  • Data governance
  • AI adoption
  • AI use cases
  • Responsible AI
  • Compliance alignment
  • Data platforms
  • Architecture direction

User Experience Design

Worth using. Research-led service, experience and product design for the people who actually use it.

We map the full service journey across every channel and touchpoint, so the experience holds together end to end, not just screen by screen.

  • End-to-end service journeys
  • Cross-channel experiences

The craft beneath a good product: clear flows, sound information architecture and decisions validated with real users rather than opinions.

  • Interaction design
  • User flows
  • Information architecture
  • User research
  • Usability testing

From concept to polished interface. We design digital products people want to use, and use AI to prototype and iterate at speed, with judgement still in human hands.

  • Digital product design
  • UX/UI design
  • AI-assisted prototyping

Software Engineering & Delivery

Built properly. Composable, AI-enabled software engineered to run in production, and to keep running.

Composable commerce, agentic systems and digital platforms, built API-first and headless, so the software fits your business and stays open to change.

  • Composable commerce
  • Agentic systems
  • Agentic workflows
  • Digital products
  • Platform development
  • API-first
  • Headless architecture

Full-stack engineering with AI embedded in both the product and the way we build it, using modern practices like DevSecOps and CI/CD, with a senior engineer accountable for what ships.

  • Full-stack development
  • AI-embedded software
  • AI-assisted lifecycle
  • DevSecOps
  • CI/CD
  • Legacy modernization

Cloud-native, scalable architecture across AWS, Azure and Google Cloud. Hybrid, composable, SaaS or custom-built, chosen to fit the problem rather than a preference.

  • AWS
  • Azure
  • Google Cloud
  • Cloud-native architecture
  • Scalable platform engineering
  • Hybrid cloud
  • Composable architecture
  • SaaS
  • Off-the-shelf
  • Custom-built

Operate & Evolve

Kept sharp. We don't leave at launch. We run it, improve it on the evidence and modernise it as you grow.

We look after business-critical services as if they were our own. Proactive monitoring, fast incident response and security upkeep keep everything safe and running over the whole lifecycle.

  • Production support
  • Incident management
  • Performance monitoring
  • Performance tuning
  • Reliability engineering
  • Uptime management
  • Security patching
  • Maintenance

A live service is never finished. We keep improving it on real evidence: usage data, experimentation and AI-assisted development. Paying down technical debt keeps it fast to change.

  • Feature development
  • Iterative enhancements
  • Data-driven improvements
  • Usage analytics
  • A/B testing
  • Experimentation
  • Technical debt reduction
  • Refactoring

As technology and needs change, we keep the foundations ready for what's next. We modernise legacy systems, migrate to the cloud, scale the architecture and put AI to work on the routine.

  • Legacy modernization
  • Cloud migration
  • Cloud optimization
  • Architecture evolution
  • Scalability
  • AI-enabled operations
  • Automation

How we use AI

A baseline, not a differentiator

AI is fast becoming a baseline expectation in our field. Our delivery is led by experts who use it transparently and remain accountable for outcomes.

A human accountability

AI accelerates delivery, but humans stay accountable. A senior consultant reviews outputs and owns the outcome.

Your data stays yours

Our delivery is compliant-ready for GDPR, NIS2, and the EU AI Act. Both EU and non-EU hosting options available.

Transparent AI use

We define where and how AI is used in our work. Transparency is part of how we build trust.