pasi virtakari n828jyreeew unsplash

Identity management streamlines member services

Rakli is Finland’s largest association of professional property owners, real estate investors, facility managers and constructors. We helped Rakli implement a redesigned extranet for their members and streamlined the control of its user rights with identity and access management.

For Rakli, it was crucial to implement a solution for sharing member materials that supports existing ways of working and channels. The aim was also to avoid unnecessary migration of materials between different services. Direct integration with MS Cloud services was therefore essential.

danist soh 8gg2ne utcm unsplash
mika korhonen mixhh8ifxqg unsplash

Identity management enhances communication between the membership register and services

In addition to advocacy and social influence, Rakli provides its members with studies, reports and other useful material on the real estate and construction sector, its future trends and areas for improvement. The previous extranet for members had been in use for several years but was not serving its purpose in the best possible way, so it was time to revamp the service.

The project started by determining the access rights of the different user groups in the membership register and validating hypotheses about the information flows in the extranet. After the technical specification work, a new user-friendly service with login portals and user interfaces was designed.

Auth0, one of the world’s most popular identity management solutions, was chosen for member identification and access management. Auth0 provides a user-friendly, secure and customisable identity management platform that can be flexibly integrated into many types of applications and scaled as your organisation’s needs change.

The result: more time, less manual labour

The new identity and access management service allows Rakli to control the access rights to shared materials and manage different user groups’ permission levels effortlessly. By not spending time and human resources on manual maintenance or building data flows, the Rakli team can focus on developing its member services even more comprehensively. In turn, members will be able to log in to Rakli’s digital services more effortlessly.

tapio haaja j0wrrv1v1hm unsplash scaled e1686652425913
“Sofokus stood out for the ability to listen and come up with a solution that was worked out together to fit our needs. The project was delivered as we had hoped, being agile, iterative and emphasising active communication. Questions and problems were solved flexibly together. We achieved our goals on time and within budget. ”
Klaus Vesama
Head of Digital Innovations, Rakli

What we did

  • Mapping of information flows to user groups in the member register
  • Technical specification and validation of the system architecture
  • UI design and technical implementation of the material mediation service

Methods, tools and technologies used in the project

  • Auth0

About Rakli

Rakli has been Finland’s largest and most influential association of professional real estate owners, investors, facility managers and constructors for over four decades. The organisation promotes the interests of its members, participates in social dialogue, provides information to support decision-making and works for a more sustainable living environment. Its more than 240 members cover the major housing, commercial and public infrastructure owners, investors, largest cities, property management service providers and constructors.

tapio haaja gmebz4ugn7s unsplash