…The user interface is your company’s quiet customer service person, keeping your customers engaged and helping them achieve their goals. The investment in a functioning user interface pays itself back,…
GapHook turns business processes into digital experiences GapHook turns business processes into digital experiences For the last couple of years, we at Sofokus have been developing GapHook, our very own…
…Google Analytics… Read more Customer-centric development: 5 tips for creating an engaging website In this article, we will explore the key principles of customer-centric development and how to… Read more…
…that the users’ journey as paying customers continues. For instance, what conclusions could you make from the typical customer path of the users of your product, their online and mobile…
…breaches involved customers’ personal data. If your company’s systems aren’t regularly audited and updated, 2025 could prove challenging. AI-assisted self-service. AI-driven self-service solutions are transforming customer support. By 2024, Forrester…
…banking sector, you should invest in a particularly good digital experience, because customers might already take it for granted. In contrast, digitalization is still its infancy in the home building…
Websites and online services are usually designed with a focus on user experience. It is undeniably important that the site is easy to use and that the user feels safe….
Business design Business design is business development through customer-oriented design. Business design is customer-oriented development In business design, the business model is shaped in a user-oriented way that creates lasting…
…The primary purpose for processing personal data is the customer relationship between the customer and Sofokus, the legitimate interest of the data controller and data subject, the user’s consent, marketing…
…everywhere. “What’s pretty unique about Blogtec is that we’re a completely remote global team.” BlogTec has three core values: ‘Freedom and Trust’, ‘Customer Experience is Key’, and ‘Fast & Driven’….
…is clearly visible in Alisa Bank’s digital customer channels, which have been praised by customers for their ease of use and distinctive look that sets them apart from other banks….
…is staff, customers or the world around us. We invest in responsibly produced, high expertise and first-class customer service, and we take full advantage of digitality. Visit Mintti Siivous website…
